Terms of service

1. Overview

Highgarden operates this website. Throughout the site, the terms “we”, “us”, and “our” refer to Highgarden.

By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions, including any additional policies referenced here. If you do not agree with any part of these terms, please refrain from using the website or our services.

We may update or modify these Terms at any time by posting the revised version on our website. Continued use of the site means you accept the updated terms.

2. Registration & Account Security

To make purchases on Highgarden, you must provide accurate registration details such as your name, email address, mobile number, and shipping address.

By creating an account, you agree to:

  • Keep your login details confidential
  • Take responsibility for all activity under your account
  • Inform us immediately if you suspect unauthorized access

We reserve the right to refuse service, cancel orders, limit order quantities, or suspend accounts at our discretion.

While we take reasonable security measures, we are not liable for service interruptions caused by technical issues or factors beyond our control.

3. User Conduct & Prohibited Use

You agree not to:

  • Engage in illegal or fraudulent activities
  • Upload viruses, malware, or harmful code
  • Violate intellectual property rights
  • Post misleading, abusive, or defamatory content

We reserve the right to restrict access or take corrective action for violations.

4. Orders, Pricing & Availability

  • All orders are subject to acceptance, payment verification, and stock availability.
  • Prices may change without prior notice.
  • In the event of pricing or product information errors, we may modify or cancel orders and notify affected customers.
  • If payment has been processed for a cancelled order, a refund will be issued as per policy.

Order confirmation alone does not guarantee product availability.

5. Intellectual Property

All site content—including images, text, graphics, and trademarks—is the property of Highgarden or its licensors and is protected under applicable laws.

Users may not copy, reproduce, alter, or distribute any content without written permission.

6. Limitation of Liability

To the maximum extent permitted by law:

  • Highgarden is not liable for indirect, incidental, or consequential damages arising from website use or purchased products.
  • We do not guarantee uninterrupted or error-free website operation.
  • We are not responsible for delays or problems caused by external factors such as courier delays, technical issues, or force majeure events.

Product colors and details are displayed as accurately as possible, but slight variations may occur.

7. Governing Law & Dispute Resolution

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, and resolved through arbitration as per the Arbitration and Conciliation Act, 1996.

8. Changes to Terms

We may update these Terms at any time. Users are responsible for reviewing the latest version periodically. Continued use of the website constitutes acceptance of updated Terms.

Contact Us

For queries regarding these Terms:

📩 support@highgarden.co.in
🕘 Response time: Within 48 business hours